| How
to order online:
Browse our Online Catalog
and choose the items you would like to order as follows:
1) Select an item, include
the correct amount in the quantity box
2) Choose the item's Size and Color from the drop-down menus.
3) Select "Add to Cart" and review the item
ordered. To continue shopping, select "Return to Store".
To process your order, select "Checkout (Secure)"
4) Review your shopping cart contents, if your order is correct,
PRINT THE PAGE, and click
"Continue"
5) If your order is incorrect, hit the "delete"
button next to any item that is incorrect and "Return
to Store", continue shopping then select "Checkout
(Secure)"
6) Please fill in and submit your shipping information. When
you are finished, click "Continue w/order 7)
Supply your correct payment information. Your order total including
shipping & handling is included, click "Finalize
Order"
8) Write down your confirmation number for reference.
9) Your order will be processed by the following business day.
How
to Fax/Phone Orders: ..........................................................................................................
If ..If.you
prefer, you may fax or phone in your order, as follows:
..............................................................................To
.
To
order By Phone:
Call 203-488-0711 ..........................................................................................To
To:
order by fax:
203-488-0711
1) Add all the items you want from the catalog to your
shopping cart.
2) Select an item by including
the correct number in the quantity box.
3) Choose the item's Size and Color from the drop-down menus.
4) Select "Add to Cart" and review the item
ordered. To continue shopping, select "Return to Store".
To process your order, select "Checkout (Secure)"
5) Review your shopping cart contents, if your order is correct,
PRINT THE PAGE, and click
"Continue"
6) If your order is incorrect, hit the "delete" button
next to any item that is incorrect and "Return to Store",
continue shopping then select "Checkout (Secure)"
7) Please fill in your shipping information. When you are
finished, PRINT THE PAGE, and
click "Continue w/order"
8) Fill in your correct payment information. Your order total
including shipping & handling is included on this page,
PRINT THE PAGE, DON'T
click "Finalize Order"
9) Fax the 3
printed order pages to: (203) 488-0711
Shipping
Charge & Conditions:
- We ship only in the USA, UK
& EU and only by US Priority Mail ® 2-3 Day
Service Standard, insured, delivered to your door.
- We ship 6 days
a week and we ship to P.O.Box #'s
$ .8.90
for orders $107.00 and under.
$ .9.90 for orders $108.00 to $299.00
$ 10.90 for orders $300.00 to $999.00
$ 21.00 for orders $1,000.00 to $1,999.00
$ 31.00 for orders over $2,000.00
$ 12.90 for shipping to AK, HI and Puerto Rico
$ 19.90+
Canada
$ ???
shipping to UK & EU
For Next day delivery,
$26.94
for orders under $399.00
$28.94
for orders over $399.01
Please allow 2-5
days for delivery of in-stock items and 1-3 weeks for items
temporarily out of stock. Additional shipping charges may
apply to orders outside the 48 states.
Customer
Service:
When you enter your CREDIT CARD number
please do not put spaces in between the numbers.
(example 123456789)
To DELETE an item from your order page click on the garbage
can
OR replace quantity with ZERO and click UPDATE
OR Call: 203-488-0711, e-mail: helloflax@snet.net us
For
other problems, please try a different search engine
( Internet explorer, google, yahoo, etc. etc.)
“The
Mac / safari browser is not working at this time.”
.....
For inquiries about an order already placed or if you have
any questions, please fax us or .........leave
us a message.@ (203) 488-0711,or send e-mail to: helloflax@snet.net
Hours: Monday - Saturday 11am -5 pm EST
Returns &
Exchanges:
20 days exchange or refund. Please assist
us by indicating the reason for your return or exchange on
the back of the packing slip. Repack, insure, and mail to:
SALE items are not returnable, all sales
are final on sale items.
Hello Flax
186 Notch Hill Rd.
N. Branford, CT. 06471
Please send Returns by US MAIL
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